SYMMETRY EVENTS AND FESTIVALS – PRIVACY POLICY
1. Introduction
This Privacy Policy explains how Symmetry Events and Festivals (Pty) Ltd. / https://symmetrymusicfest.com (“we”, “us”, or “our”, the “site”) collects, uses, and protects the personal information of individuals who visit our website and/or attend our events (“you” or “your”). We are committed to complying with the Protection of Personal Information Act (POPIA) and ensuring your privacy.
2. Information We Collect
Personal Information:
We may collect personal information such as your name, email address, phone number, and other contact details when you register for our events, subscribe to our newsletter, or interact with our website.
Usage Data:
We may also collect non-personal information about your use of our website, such as your IP address, browser type, and pages visited.
Cookies:
We may use cookies to improve your experience on our website and to collect information about your usage.
3. How We Use Your Information
Event Registration:
We use your personal information to register you for events, send event-related communications, and manage your attendance.
Newsletter Subscription:
We use your email address to send you our newsletter and other marketing materials, if you have opted in to receive them.
Website Usage:
We use usage data to improve our website’s functionality and user experience.
Customer Service:
We use your information to respond to your inquiries and provide customer support.
4. Disclosure of Information
Third-Party Service Providers:
We may share your personal information with third-party service providers who assist us with event management, email marketing, or other services, but only to the extent necessary for them to perform their functions.
Legal Requirements:
We may disclose your personal information if required by law or legal process.
5. Your Rights
Access: You have the right to access your personal information that we hold.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information that we hold.
Deletion: You have the right to request that we delete your personal information, subject to legal obligations.
Opt-Out: You may opt-out of receiving marketing communications from us at any time.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
7. POPIA Compliance
We are committed to complying with POPIA and will process your personal information in accordance with the Act.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].
9. Changes to the Policy
We may update this Privacy Policy from time to time, and we will post any changes on our website.